What Makes the Soft Side So Hard?

With government and business spending hundreds of millions of dollars on major IT projects, such as new hardware or ERP implementations, managers naturally want to maximize the effectiveness of every dollar spent. More

Working It Out

No one wants to reduce staff. When reductions and reorganization are necessary due to an economic downturn or to a merger or acquisition, the sheer magnitude of the downsizing task can leave upper-level managers drained and disinclined to attend to key factors determining post-downsizing success. More